CARD SME Bank konek2CARD

CARD SME CBS

About this app

CARD SME BANK Inc. konek2CARD is now at your service!


konek2CARD is a mobile banking service provided by CARD MRI that allows clients to conduct financial transaction remotely using a mobile device such as android phone.

Through this app, clients can conduct financial transactions like cash-in, cash-out, and pay loans.

Client Inquiries:
• Balance Inquiry
- To check balance of latest savings and outstanding balance of loans
• Mini Statement
- To see the last 10 Transactions made in your account using konek2CARD mobile application, ATM, over-the-counter, payroll deposit etc.
• E-statement
- Last 60 Days Transaction made thru konek2CARD mobile application, over-the-counter, ATM etc.
• Transaction History
- To see the transaction history of the mobile application only. Transaction range is up to 30 days.
• Fee Structure
- Amount of fee or charge of the transaction made thru konek2CARD Agents.

Self Initiated:
• Cardless Withdrawal
- Can do cash withdrawal in Digital Cash Machine (DCM) by using QR code generated on the konek2CARD application.
• Cash out Request
- Can do cash withdrawal in konek2CARD Agents by using QR code or Reference number generated in konek2CARD application.
• Client Initiated Payment
- Can be used to pay loan’s weekly due or monthly due by using the savings account.
• Fund Transfer
- Can be used to transfer desired amount of money to other CARD SME BANK accounts or to your own other CARD SME Bank accounts.

Agent Assisted:
• Agent Assisted Payment
- Used by the agents to help their co-members in paying their loans with MBA and Savings with corresponding fees.
• Cash in
- Used by customer/agent to deposit on their savings accounts thru Agents with corresponding Fees.
• Cash out Completion
- Used by agents to help their co-members to withdraw from their savings accounts with corresponding fees.

New Features:
• E-load
• Bills Payment

Other:
• ATM Location
• Product and Services
• Bank News
• Call Customer Service

Inbox Menu
- E-receipt
- Confirmation Message
- Broadcast Message
- Sent Concern

Mobile requirements:
Android 6.0 to 10.0 (1 GB RAM)

More features will be available soon!

Got questions? We will be happy to hear from you!
Customer Service Hotline:
Tel. No. 049-503-2671/049-503-2672
Mobile No. 09397267550/09274296574
Email: [e-mail]

Ratings and reviews

after the update, my account is blocked and I cant use my available balance.. i can only open the app and check my balance.. I already concerned it to the customer service bit they didn't able to fix my problem.. they all say the same thing to reset my credentials, I already reset it 5+ times and didn't fix the problem.. my account is not the problem, your system is the problem..

My phone is huawei so before I can install the app I need gbox to run the app and download it as well. When I try to update and open the app it says that the mobile application is not allowed to run in a jailbreak device, emulator or clone application. You can't open other account on the mobile device that has already a registered account on it. How will I access my account then? I don't have other phones to download again this app. Yes it is covenient but hassle for me as a huawei user.

The app is really helpful. My every transaction is smooth and I have never been blocked. But whenever someone is asking me for help about their accounts being blocked, I can't help but feel frustrated of the customer services! I've been calling for so many times but they are always busy or they just keep on ringing. Also to most, the locked amount is not right that it became a hassle to the user. Please do something about these.