![](https://play-lh.googleusercontent.com/a-/ALV-UjVcglPKIrv1hZDtqXSRGObL6GbuBpt54ceSwTT4NU4pphyJdODANg=s32)
Eileen Wilkos
I used to love this app. I have it a very long time and realized it is just like a casino, rigged and fixed... Everything was fine until I got to a high level. They allow you to win, then take all of your coins back,( to which I have been buying gems ), to get coins, so it is all a fixed thing. I don't know how they can rig a game on your phone, but apparently Slot Bonanza is. I'm very disappointed as I always have someone from the company transfer it when I get a new cell phone. Done.
3 people found this review helpful
Joyvoo LTD
6 September 2023
We appreciate your feedback. We aim to provide a fair gaming experience for all players and will continue to work on enhancing it.
![](https://play-lh.googleusercontent.com/a/ACg8ocIkVVLLwCG72AZPIhMirTzk0z_kKiysQMeX-k7iGS8N2qauAw=s32-mo)
Nanette Hartfiel
I love this game! I had problems and had to update this game and then I could not get in to the game, I sent 2 emails for help, I have been playing this game for years and was up over 1100 or more levels and got no response, so I tried to uninstall,and install and lost everything, really pissed off! !!! But now back up in levels and enjoy it every day. 100% recommend.
7 people found this review helpful
Hi Nanette! I'm sorry to hear that you had that experience. If the problem persist, please don't hesitate to send us a message at support@joyvoo.com. Looking forward to hearing from you. Thanks!