iPECS UCS

Ericsson-LG Enterprise Co., Ltd.

About this app

Optimize Your Business Communications with the Unified Communications Solution
iPECS Unified Communications Solution(UCS) is a powerful multimedia collaboration and productivity enhancing tool designed for the small to large enterprises. Its single server architecture helps SMB’s start experiencing the next generation communications solution without investing in enterprise level equipment. The rich features, capability and the ability to integrate 3rd party solutions are well-suited for large enterprises’ UC environment.
* UCS features depend on standard and premium version.

Support Systems
• Premium license requires iPECS UCS Server(4.0As or later versions).
• Premium license requires iPECS UCP System(A.0Bk or later versions), iPECS eMG System or iPECS CM System(5.5 or later versions).
• Standard license requires iPECS UCP System(A.0Bk or later versions) or iPECS eMG System.

iPECS UCS Server Type
UCS STANDARD
•iPECS UCP/eMG built-in UCS Server.
•Cost reduction from H/W Server and OS.
UCS PREMIUM
•External UCS Server.
•Support enhanced collaboration features.
*There may be type-specific supported features.

Restriction
•Support only Android 5.0 and its later version.
•Required device screen resolution 800x480 as a minimum.

Features
Audio Call / Conference
• Call popup shows caller’s information based on CID
• Outlook popup shows caller’s contact information in Outlook based on CID
• Call memo available during a call
• GUI Based Audio Conference Manager
• Based on built-in audio conference system
• Easy conference building by graphical user interface and drag & drop
• Features for conference control (Invite / Master change / Mute / Lock / Record)

Video Call / Conference
• One-to-one video call from UCS Desktop and Mobile client
• QCIF, CIF, 4CIF video resolution
• Face to face conference at anytime and anywhere
• Max. six party, and eight group video conference (Support only 1:1 on Mobile)
• QCIF, CIF, 4CIF video resolution
• Ad-hoc Conference
• Meet-me conference and e-mail notification
• Application sharing during conference
• Remote monitoring, Still shot, Recording
• Presentation mode(1:32)

Instant Messaging, SMS and Note
• Various chatting mode 1:1, 1:N, Ad-hoc, and Meet-me
• Inviting others by drag & drop
• Packet encryption by AES
• Send and receive text message to other internal iPECS system or external SMS users
• Leave a note for offline UCS user

Call Control
• Instant decision on reachability by status color following traffic signal
• Save time and cost through real-time communication with people who available collaboration
• Integrated DND setting is available UCS and Phone at the same time
• Call control in bound desktop phone on UCS desktop client.
• Most call control function can be executed by one click or drag & drop
• Answer / Drop / Deny / Transfer / Hold / Park

Support
[e-mail]
www.ipecs.com
www.ericssonlg.com

Ratings and reviews

Pure garbage. Keeps setting its self to "Busy" unable to take calls, co-workers can't transfer to me. This app is the most usual piece of software I've ever installed.

App works well mostly. When on a UCS call and a mobile call comes in my phone rings for it also, it needs to send busy signal. When logged into the app, it makes my mobile ringtone extremely quiet and can't hear it. If I log out of UCS then it returns to normal. Have only experienced this since the last update. Also uses a lot of battery power. Have to charge my phone when not using it through the day. Samsung Z Fold 2 running Android 11.

This app seems to be about 10 years old and in need of updates. It isn't setup to start automatically when the phone starts so you have to remember to start the app everytime or noone can phone you on it. The lock screen isn't disabled during a call, so if the other caller hangs up, you have to unlock before you can hang up, oh yeah, it doesn't always auto-hang-up! The app will ring even if you're on a normal call. You can't use a Bluetooth headset with it to answer or make a call.