Accounts by Aptia365

MERCER (US) LLC

About this app

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device
• Use Touch ID or Face ID to quickly log in to the mobile app

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service
• View your statements and notifications
• Scan product barcodes to determine their eligibility

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Manage your expenses by entering medical expense information and supporting documentation
• View and Manage your HSA investments
• Retrieve your forgotten username/password
• Report a debit card as lost or stolen

Powered by WEX Health®

Ratings and reviews

Terrible app experience. Like everyone else, logging in is far more cumbersome than it needs to be. Once you're in after you undoubtedly are forced to change your password for the n'th time, the app itself is a glorified website which is garbage in itself. I have to use Mercer to track my HSA through work so I've had to use it for years. It has always been a frustrating experience. I gain a sense of existential dread every time I know I have to use it. Fix this please.

This is for version 6.1. I was able to log in and then turn on fingerprint login (which works). But I've got two major gripes: You can't upload a document, only photos. And it doesn't install a widget which means you have to go through Play Store to open it each time. Seriously?? What app doesn't install a widget?!? PLEASE update the app to install a widget AND to allow uploading PDF files.

Password acces is completely useless. Username and password work when using a computer, but for some the app will not recognize. Changed three times and same issue. It's pretty useless and after reading other reviews that are a month or even older, there doesn't seem to be any effort to try and fix. I've had this app installed since the beginning of the year and it has been updated. I'll give it one more month then uninstall.

What's new

Bug fixes.
Name and logo changes.