A Google user
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I had previously rated this app 5 Stars following a trip to Disneyland in October 2018 and found it to be really useful. However, I have just visited Disneyland Paris again and am now changing this to 1 star! Let me tell you a story... following a number of failed attempts to book a meet and greet with Olaf, I decided to try multiple devices. I used my phone as a hotspot and connected my tablet to it. Since my phone was newer and faster and the one with the actual network connection, I was using this as the primary device to attempt to book the meet and greet - with the tablet following shortly behind. My phone attempted to book a slot but was informed this was no longer available. As I reloaded on my phone, I tried the tablet and was actually able to get a spot!! Why on earth was my SECOND SLOWER (tablet) USER able to book!? Basically... digital queue jumping. This app is terrible!
8 people found this review helpful
L Warn (Sora)
I'd give it zero stars if I could. Keeps changing the extension on my phone number so it's invalid in my profile. Had to restart the app just before the last chance pin tickets went live at DLP and BAM, phone number invalid so no ticket and they went in less than 30 seconds. Put a really damper on my birthday so thanks for that. I've been ready all day and your app messed it up for me.
3 people found this review helpful
A Google user
Disney need to drop this app asap. I have been trying for 3 days to book Spider-Man and it keeps saying we are too far away when standing right in the park!!! 3 different devices so we aren't all wrong!!! what an absolute disgrace 2 very disappointed little boys. I expected a lot better form Disney and I hope they revert back to how the other park does it.
3 people found this review helpful