Helmar Rudolph
Registration is a PITA. Registration confirmation email has no registration ID, resulting in error message on website. No useful error messages, so no suggestion as to how one should proceed or where to get help. Fancy UI, bad implementation.
5 people found this review helpful
Maserati S.p.A.
27 July 2023
Dear Mr Rudolph,
Thank you for sharing your feedback with us. We are pleased to inform you that we have resolved the issue you encountered: you should now be able to login without any further hindrance.
If you ever come across any other issue, please do not hesitate to contact our customer service at info@maserati.com
Best regards
Roderick Thornton
The app looks amazing, is visually pleasing and I would love to take advabtage of the additional features. However, when I enter the VIN for my Maserati I get the following error message... "VIN Already in Use". I'm assuming with another account, maybe of the previous owner. How do I I add the Vin to my account?
3 people found this review helpful
Maserati S.p.A.
2 September 2021
Dear Mr. Thornton, Thank you for your feedback. Please send an email to info@maserati.com with a description of the matter so that we can assist you at the best. Regards, Maserati
Edward Eves
My profile shows my birthday as one day prior. Editing it has the correct date. The onboard data shows my Levante exterior color as Nero Ribelle, but it's Blu Nobile. App needs some work.
5 people found this review helpful
Maserati S.p.A.
18 November 2022
Dear Mr. Eves, thank you for your feedback. We’re dedicated to constantly improving your app experience. We're already checking to solve the issue regarding the Levante blue paint. We also suggest to write an email to info@maserati.com so we can personally manage your case and update you as soon as the issue is solved.
Regards,
Maserati team