![](https://play-lh.googleusercontent.com/a-/ALV-UjV6tPcF0D3vrBYlRf7cYQfqDIylJjKehi4kQRBzYrGhH0IfArM=s32)
Lisa Willis
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Extremely slow. I've had this app for awhile now (a couple years now) due to work and it's horrible. If they actually get the app running smoother and faster I would be shocked. Update: still slow. Also if you need to actually get a DM then you won't get it on the app. The desktop version works fine (just don't expect to be able to communicate with your job if you actually NEEDED to do so in the event of an emergency because it's actually happened with me). WiFi or LTE is still the same speed.
2 people found this review helpful
Hi there, can you help share more details on the issue that you're experiencing? Please open a new issue at https://github.com/mattermost/mattermost-mobile/issues.
![](https://play-lh.googleusercontent.com/a/ACg8ocL_erz2fdf_i5bcEeWW-Nxf6Uga8N7n4gm0G8-iod3S3r0NaGo=s32-mo)
Scotty Blechman
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Major update about 1-2 years ago that included the UI revamp ruined this app; often so slow it's near unusable. Whatever was done for the UI revamp came at a severe cost to performance. Since I was asked for details on what's slow: Opening app. Switching channels. Opening menus. Typing. Clicking send button. Messages actually getting sent. Searching. Clicking any other UI buttons. Loading new messages. Reinstall and cache clear don't help. Re: keyboard - not using Samsung device, it's Google
7 people found this review helpful
Mattermost
24 January 2024
Hi there, the remaining things to check is whether you are on the latest server version, and whether you see any errors either in the server's or in the mobile app's logs.
![](https://play-lh.googleusercontent.com/a-/ALV-UjV9-u1UYSj2YQ3H7ba2UP5pOe6KbbGkvnRp-WEjUi-hzBIp2EWn=s32)
Sidney Simmons
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Currently not able to open an image posted by another user. Tapping the image doesn't do anything. No error message or anything. Server version 7.1.5. Just a normal png screen capture and it isn't consistent. Maybe related to network quality? If so something indicating it's trying would be helpful. Edit: I'll ask about the server upgrade. Is 7.8 the latest?
7 people found this review helpful
Hi Sidney, to eliminate any server side issues, would your system admin be open to upgrading the server to a more recent version, such as 7.8 which is the latest ESR version?