Randi Williams
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Installed the app tried to get on a conference call it would not connect and now the app would not even open just goes to a black screen. When I tried to connect to a video call it just acted like it was loading forever. I need this app for my adoption process and have many consultants coming up. I deleted the app and reinstalled that seemed to help, but this needs to be fixed.
5 people found this review helpful
Maven Clinic Co
19 January 2023
Hi Randi, thank you for reporting this issue. We'll take a look at it. Can you email us at productsupport@mavenclinic.com describing what was different after re-install? Please also let us know if there are any other screens that are slow as well. Also, if you could send screenshots, that would help us out a lot too. Thanks!
Pratik Anand
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Despite having a promising proposal, the app fails to deliver in 2 areas : 1. Confusing navigation system. The app feels seeies the d articles thrown together. It doesn't have logical hierarchy of information, search is a hit or miss. Basically the maven website in alp form which doesn't work anywhere. 2. The app is most likely a webview showing their website. Not that website is good, it is worse in app. You cannot open different links in multiple tabs, bugs like reload on screen lock.
Maven Clinic Co
5 September 2023
Hi, we're sorry for the unpleasant experience you had with our app. Could you please reach out to us on support@mavenclinic.com so that we can get more details and help you to resolve any issues?
Lydia B
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Right when I need the app, it continues to crash. Uninstalled and installed again and it still won't work - follow up - tried to log in on the website vs app. The app was crashing because I didn't have my phone number in for 2 step verification. Adding my # via the website stopped the app from crashing. Thank you for the quick response tho!
2 people found this review helpful
Maven Clinic Co
12 December 2023
Hi Lydia, we apologize for the experience you are having with the app. Would you be able to send us an email at support@mavenclinic.com so that we can follow-up and quickly fix the issue?