Jim Wilson
Was excited at first about the one key app, but after about an hour wasted on this app I have definitely changed my mind.Most terrible app ever. Don't waste your time. Very difficult to add tool to inventory (especially when they forget to put one key bar code on tool). Much better to just put air tags on tools because this app sucks.
Milwaukee Tool
7 November 2024
Hi this is Andrew with Milwaukee Tool. We are concerned to hear about the issues you are experiencing while adding your ONE-KEY tool to inventory and want to help you resolve them right away. Please contact onekeyfeedback@milwaukeetool.com. We are here to support and will ensure you have a prompt resolution to what you are experiencing!
Charlie Wakamatsu
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Update: I reached out to support and they are incredible! Quick to respond and gave me some suggestions via timely back and forth correspondence. In the end problem solved. Thank you! I think this is an awesome app! However, it has a few glitches that need to be fixed. It won't allow me to enter the serial number of my tool. Also, if I type too fast the cursor moves behind the letters I type in stead of in front of the letters. Otherwise, I would give it a 5 star rating.
Milwaukee Tool
18 September 2024
Hi this is Andrew with Milwaukee Tool. Thank you for your feedback. To troubleshoot any issues, you may be experiencing with glitches, please contact onekeyfeedback@milwaukeetool.com. We are here to support and will ensure you have a prompt resolution to what you are experiencing.
Will Jones
Adding inventory is a pain. Each time I try to save a new tool it fails. In actuality, it doesn't fail so now I have a bunch of duplicate inventory from trying over again. Since the save feature doesn't work I have to go through many more pages to back out and check my inventory each time I try to add something making the process much more cumbersome than necessary. Also, there should be no "required" fields, and my inventory shouldn't be sorted by serial number. Now I have 20 "NA" in inventory.
Milwaukee Tool
18 September 2024
Hi this is Andrew with Milwaukee Tool. To receive support with the issue you are experiencing, please contact onekeyfeedback@milwaukeetool.com. We are here to support and will ensure you have a prompt resolution to what you are experiencing.