My MITSUBISHI CONNECT

Mitsubishi Motors Corporation

About this app

Mitsubishi Connect is an innovative platform of services available exclusively on the Eclipse Cross (Connected variants) that provide vehicle owners with a safe, secure and convenient driving experience. The “My Mitsubishi Connect” Mobile Application allows users to register and access the Mitsubishi Connect services. Connected services include the ability to request remote commands to your vehicle such as remote horn, lights, vehicle settings, car finder, and parental controls. The mobile app also allows users to manage their account settings and notifications, as well as to contact Customer Care for inquiries on the Mitsubishi Connect Safeguard and Remote Service Packages.

Applicable Model:
2019 ECLIPSE CROSS CONNECTED MODELS

* Note: Active subscription and Mitsubishi Telematics Control Unit equipped vehicle is required to use Mitsubishi Connect features in the app.

For FAQs assistance contact: http://mitsubishi-connect.com/en/SafeguardRemote/Manual/eclipse-cross_19MY_EUR/en-GB/

Ratings and reviews

Without a doubt, this is the worst idea from Mitsubishi Motors, an app that fails even when the vehicle is in an open place. Third-party technical support (Aeris) is unable to add a second user to my account and for almost six months it continues to display a warning that there is no Internet connection even when I am in front of the provider's device. A simple app with more problems than benefits when starting the vehicle. It deserves the worst reviews.

I have the Mitsubishi Eclipse Cross SE 2024. Closed the doors using the keyfab, yet the app tells me that the drivers door is open. Sometimes, it is the back or the passenger door. Can't control the temperature using this app. Tried many times to start my car using the app. The car starts, yet the app tells me that it couldn't perform the auto remote start function. I'm very disappointed. Do not like the app at all. Hardly ever use it. I would rather have the remote start on my keyfob.

I had to leave a review for this one. This app is a complete disappointment. I'm so glad it came free when I bought my car, because I would never have paid the price for it. Not even 5 cents! It doesn't start the car. On very rare occasions, the app would remotely start the car, but it won't if you want to do it more than once a day. Really? FIX IT!

What's new

bug fixes and enhancements