![](https://play-lh.googleusercontent.com/a-/ALV-UjWAjydmlCDqgr5OOPe_4sTwWPrDoU0H81qarUpkiGCiseKB87vO7Q=s32)
Amina Suleiman
Hi, long time fan of your services. Just a few things I think could be better, in my opinion. 1. The sambaza internet option is 5-10mb. How's this possible?? Maybe it's a bug somewhere? Thanks 2. The interface feels off but I guess it will take time to get used to it. The layout feels congested in a way. Previous app had a distinction. Like blaze tariff and the other kind. That interface was dope. Maybe see what can be carried forward and make the app feel familiar. Thanks
572 people found this review helpful
Safaricom Limited
10 May 2021
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
![](https://play-lh.googleusercontent.com/a/ACg8ocJCYlY6ccteGqbD60PVsm_qGy4AYAXbRuF7w7s7OUwqVJDi3w=s32-mo)
Kiplagat Emmanuel
I have serious privacy concerns with this app. Upon reading the privacy policy, I discovered that it shares personal information with government agencies without obtaining explicit user consent. This data sharing is not crucial for the app’s functionality and is excessive. The app lacks transparency about what specific data is shared and for what purpose. Additionally, the security measures in place seem inadequate to protect user data from unauthorized access.As a user, I value my privacy
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Andrew Kibas Kibet (Andre)
Would be 5* based on convenience and features only. However the UI is too cluttered making the app lag and crash. There's just one too many shortcuts on the dashboard. It is trying too much. Simplify to make it leaner and faster.
26 people found this review helpful