SBI Life Smart Care

Sbilife ISG-AAR

About this app

SBI Life - Smart Care has been developed with the objective of re-defining the digital servicing experience of our policyholders (as well as prospective clients) keeping in mind the expectations of the present-day users with digital platforms.

The SBI Life - Smart Care platform makes it possible to have the same functionalities in the mobile application .Further, SBI Life - Smart Care is device agnostic, it provides the user with seamless experience.

The SBI Life - Smart Care interface is very user friendly and has many features that will help engage the user right from choosing the right insurance up to maturity(/ claim settlement) of the policy.

In SBI Life - Smart Care, a host of self-servicing options also have been provided that will enable the user to transact on their policy at the click of a button with minimum dependency.

Ratings and reviews

Too many things to fix. I wanted to change premium auto pay to a different bank. Couldn't do it as it doesn't respond. Anything you try ends in error. I could change my address in 6th attempt. Just try adding your picture. You will come to know how great it is. Impossible. Biometric login don't work. You have to go through the tedious login process every time. In short, useless app. I did all what I wanted visiting the branch. If you want to know the fund value, this helps.

Horrible app design! There's a dirty party popper animation that goes on non-stop after you login. Very irritating! Cannot disable it too. Highly distracting - you open the app to view your policies, but end up frustrated looking at the non-stop animation. Very annoyed!

A little bit updation required in the app these are : 1. While we revert for any correction in the filled data i.e. change in the mode of PPT, it deletes all the prefilled data Such as DoB and other relevant data. It must be ramain unchanged untill other DoB has not inserted. 2. Final result screen's vertically should be reduced in size as well as there font size and gap between two sentences to observe all the finding at a glance without scrolling the page.