MeanMr.Mustard
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So far so good. But good God, do not select "allow all the time" under Location Permission. It will bring your phone to a crawl. Update: the "Journey Planning" function is a joke. Way too difficult to use. Not intuitive at all. So much for being a "smart app." Update (11.7.23): horrible app. Needs a complete overhaul; this time by someone who actually knows how to design functional apps.
2 people found this review helpful
João Martins
Every attempt to add payment methods fails, be it with different cards or with SEPA mandate. So, pretty useless to have a ticket purchasing app where you can't, you know, pay for the tickets. Perhaps pre-payment though bank transfer works, but it takes up to three days according to their email, which makes me not particularly inclined to even try when I have to travel today. Moreover, the error message for the payment methods is in German even if the payment portal is in English. I can understand it, but not exactly user-friendly.
9 people found this review helpful
Anela Mai
This app caused the troubles with payment multiple times. Then my credit card didn't work i was not informed and the balance was negative. In a week i got fees for that and by the end on the month I got email with pdf bill. There I found this out and paid accordingly with applied fees for which I was not informed on time!!! This is a fault of the app. Next month I decided to not use it at all. And again minus 9 euros (apparently for the 9 euro ticket, which I didn't purchase myself) and the fees
5 people found this review helpful