![](https://play-lh.googleusercontent.com/a-/ALV-UjWbWlS6KB8QQxm89ZItCELWk8YxfNMw1mBNbrPIGmYYH6hTJyCT=s32)
FranManChu
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Balances do not update correctly or in a timely manner. Often, it will show a higher available balance than what is actual. Pending transactions sometimes take days to show, or they will disappear, only to reappear days later. I have mentioned the problems before. Still there. The mobile deposit does not work well compared to other banking apps I have used. Frustrating overall. I'm switching banks again because of this.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
I recently received an update on my android and now I can not use the app. I used this app everyday and now it's useless. I hope they find a fix soon!! If Hopewell wants you to go mobile then they need to be faster with updating their systems to make sure their customers have access to their accounts!!!
10 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocKJi4ppKwaju_KMRFK7SsPjqhwS5bfHo_eryBpI-bsbI67NfA=s32-mo)
Lacey Keener
Awful app, beyond frustrating. If you enjoy calling the bank every time you'd like to use it, it's right up your alley though.
1 person found this review helpful