myTelecom

3.7
186 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The My Telecom app can help you access and manage your Telecom account and services. Sign in with your Telecom account or create your account once you have downloaded the app.

Features made for you:

MANAGE YOUR TELECOM SERVICES
Link your Telecom services to the My Telecom app and manage all your services from your device. You can also keep track of your data/voice service, billing, and messages with our notifications center.

YOUR DATA USAGE
See how much internet data usage you have used from your Telecom plan. You can keep track of your data usage anytime you want.
Recharge your prepaid account and/or Top up your post-pay account.

JUST FOR YOU
Sign up or upgrade to Telecom plans from the app. Check out our latest offers and deals, and EXCLUSIVE in-app promotions.

EXPLORE WITH US
Explore all things Telecom - from job opportunities, the latest industry blogs, and news.

STAY CONNECTED
Contact us through the app with any questions about your account or when you need support for your Telecom service.

MANAGE YOUR ACCOUNT
Update your contact information and view your account and billing details securely through the app.

Download the My Telecom app today.
Updated on
25 Sept 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
180 reviews
Rebecca T
1 August 2022
This is a great app. I found it very easy to navigate through the different features and access my account to top up. Also, really like having the option to chat to your customer care agents. Vinaka Telecom!
20 people found this review helpful
Did you find this helpful?
Telecom Fiji
1 August 2022
Hi Rebecca, our customer care team is always ready to assist you if anything. You can contact our customer care at contactus@telecom.com.fj. Vinaka!
jvniterider
15 February 2023
New recharge feature does not work. BSP Easy Card requires CVV number which is on a Credit Card. Advised telecom n they said do not enter CVV and expiry date, however it cannot progress without it. They should test their recharge function properly before releasing it to the public.
7 people found this review helpful
Did you find this helpful?
Telecom Fiji
18 February 2023
Dear Customer, please ignore the CVV field and fill in the Card Number, Name, and Expiry. If your card does not have an expiry, this means your card is an old variant card and cannot be used for local purchases. If you do have any questions along this, do email contactus@telecom.com.fj
Iliapi Tuwai
1 August 2022
Really disappointed with this app compared to the old one. Further when calling the help line spent hours waiting for the instruction to wait ...remaining in the que, jsut want to top up, an easy service!! But really hard to get it!!
2 people found this review helpful
Did you find this helpful?
Telecom Fiji
1 August 2022
Hi Iliapi, we apologize for this and appreciate your feedback. Please send us your concerns at contactus@telecom.com.fj. This will be handled with utmost priority. Thanks.

What's new

This update includes user authentication using FaceID, TouchID, and a 4-digit PIN for easy user Login and Authentication.

App support

About the developer
TELECOM FIJI PTE LIMITED
developers@telecom.com.fj
GPO New Wing Building Edward Street Suva Fiji
+679 321 0260

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