Divya Subramanian
Worst app.....Have been trying to login using pan and otp since two days and it always throws an error message saying " error in connection". Its high time the government improves the performance of this app. I am not able to renew my policy online through the app completely. It's high time you people look into this issue and Rectify it at the earliest ... so that it eases the difficulty of aged and older people not standing on big queues at your office during pandamic time.
40 people found this review helpful
Saijee Tammineedi
As some others have noted, the time window to enter OTP is just 10 secs. After repeated OTP re-send requests, I received all of the OTPs together after about 2 minutes! I had tried on desktop as well, with the same issue. The main problem is the delay in receiving OTP. I have NO difficulty in receiving OTP with other websites within about 1 min, at most. However, it is worth mentioning - i entered the first OTP and was able to enter website!!
49 people found this review helpful
Sudipto Chaudhuri
There are many glitches in the app. Adding nominee and bank account details at the time of renewing an FD is mandatory failing which it will not allow you to register your request in the first place. Incorporating the above details should totally be optional depending on the willingness of the investor. Secondly, even one clicks on the option for renewal, the principal amount instead of the maturity amount in the original investment is shown in case of the renewed investment. Otherwise good app.
82 people found this review helpful