![](https://play-lh.googleusercontent.com/a/ACg8ocJUBhlKF-EXnvy8R6MKiSi4tSy6SzdSvxv9V5Cx5Hc9rF48SQ=s32-mo)
Greg Hackstaff
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Constantly requiring updates and can't access alot of the time. As of July the app has been improved in such a way, I can't see my account balance unless I go thru the transfer funds window. I am completely unable to see my account hitstory. The main menu keeps trying to force me to link my account with other financial institutions. I really dislike this app that I have had no problems with for years, until now. I may be forced to change banks.
1 person found this review helpful
Tri Counties Bank
15 December 2023
We are sorry to hear about your experience and would like to learn more. Can you please complete the form at this secure link: https://www.tcbk.com/social-media-inquiries? We will have a team member reach out to assist.
![](https://play-lh.googleusercontent.com/a-/ALV-UjW2Uvt3b96dg5KZNfDUpcho1Dss5SMplo-cXxBrubCTdSL-LCdE=s32)
Cat Butler
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Mobile deposit sucks. Have to take multiple shots and every.time. it throws an error to make sure you're using flat surface, everything is in focus, and all 4 corners need to be visible. Other than that, gives me the info I need and provides notifications when debit card is used.
2 people found this review helpful
Tri Counties Bank
12 April 2024
We are sorry to hear about your experience and would like to learn more. Can you please complete the form at this secure link: https://www.tcbk.com/social-media-inquiries? We will have a team member reach out to assist.
![](https://play-lh.googleusercontent.com/a/ACg8ocIP-BIC8Eb0JOi-NK535q4EPKsYEUlyxQ4PtN2O2XIqwbbpYQ=s32-mo)
Michael Bess
This app is basically non-useable; it needs a TON of work. It doesn't even feel like a finished product. The back button is disabled. The Ebill function doesn't work. The old app showed you monthly billing totals, so you knew what to pay. Now, you better know your total ahead of time because all you can do is enter an amount to pay. It's a jumbled, rushed mess. Tri Counties really dropped the ball on this one. They have a lot of work to do to fix everything.
28 people found this review helpful