iFAS mobile is an innovative app to mobilize the ERP solution of Info Nova AG. Ask a variety of functions from the ERP for outdoor service available and enable you as a simple, efficient work. Sellers, installers or service technicians can provide important customer, plant or unit information or services re-register or enter further information.
Regardless of the device (smartphone, tablet or via HTML / browser) you are using mobile iFAS following functions are available:
• Customer information / CRM
Retrieving o Master Data
o Contact Persons capture / change
o appointments, tasks, notes (Information Board)
o additional texts and documents
o Open Items / Specials
o Last Orders
• Service / Materials Management
o Open Service Orders
o feedback Hours, material
o Device information / agreements (SLA)
o Product Details (stock, price)
• Full support of peripheral devices
o GPS for navigation and location determination
o camera for example, Documentation or damage as a barcode scanner
o touch screen for signature panel (eg. sights work repeat)
o shortcut to phone or e-mail
• Technical information / security
o Online and offline functionality
o Multi-lingual and multi-client capability
o Protected SSL connection and encrypted device database
o Automatic GUI-adaptation according to the unit-resolution
The free app is available as a demo version with limited features is available.
Conditions for productive operation: iFAS ERP, Installation Server services, technical IT infrastructure. Contact us for more information.