LIDL Connect

Vodafone GmbH

About this app

The new app, exclusively for LIDL Connect customers!

Move everything under control - the new free LIDL Connect App makes all life easier for customers. The LIDL Connect App you keep the absolute cost control - you will find all the information about your tariff, on request you can book options to or accessed directly from within the app our Customer Service.

LIDL Connect customers can always retrieve your credit and charge when necessary. Using the comfort charging the credit will even automatically charged at the request - which saves time for the finer things in life. If you say, "My fare and I, we do not fit together", you can adjust your plan directly from within the app or switch.

Of course, the data usage is free of charge through the use of the app!

Here the most important thing in a nutshell:

- View consumed minutes, SMS or data volume
Get Details about your plan, and the related options -
- Manage rates and options quickly and easily
Always and everywhere add credit via One-Touch -
- To reserve volume of data quickly
- Direct help with questions

Of course you can change at any time with the new App your payment or customer data.

And so it works:

1. Download the app.
2. Easy to use with your "LIDL Connect" password login.
3. The service is available immediately.

Note:
This app is only suitable for use in combination with a new "LIDL Connect tariff". Use in combination with the predecessor product "LIDL mobile" is unfortunately ruled out for technical reasons. Should the system in exceptional cases not available at short notice due to technical faults available, we can not take any responsibility.
We want the functionality of the app constantly optimize and expand for you, therefore we are looking forward to your feedback: https://kundenkonto.lidl-connect.de/kontakt.html

Have fun with the app! My LIDL Connect Team

Ratings and reviews

Worst than any other similar app even Aldi has a better app! The login is broken, always have to try multiple times. Sometimes it doesn't work at all. you get a message saying "technical problem" or "oops that shouldn't have happened" If it works everything is super slow. want to charge your account? It takes for ever! Want to change your plan? takes forever. Every other app allows users to use the app even if you don't have data, so you can buy a data packet but your crappy app does not. Awful!

Whatever I do I get an error "Oops. Das sollte nicht passieren. Ein Technischer Fehler ist aufgeht..." I tried to buy Guthaben twice, and the money twice were deducted from my bank account, but the app still says I don't have enough credit! So I can't use the simcard even though I paid already! It is not even possible to contact Customer service via the app, because again I get the same error! I want my money back!

Horrible UX, combined with a pricing model designed to extract as much money as possible from you, combined with just some of the worst customer services out there, make Lidl Connect a trifecta of just downright terrible customer experience. Moving over to a postpaid contract with another provider and taki5my number with me. Thanks Lidl for making the choice such an easy one! 😂

What's new

Neue Homescreen-Widgets: Jetzt kannst du deine wichtigsten Informationen direkt auf dem Homescreen anzeigen lassen, um schnellen Zugriff auf dein Konto und deine Daten zu haben.
Aufladecode-Scanner per Kamera: Lade dein Guthaben jetzt noch einfacher auf! Nutze die neue Funktion, um deinen Aufladecode direkt mit der Kamera zu scannen.