Dolphin MyOrthodontist

Dolphin Imaging & Management Solutions

About this app

Welcome to the Dolphin MyOrthodontist app! Your orthodontic specialist has provided this special app to help you take an active role in your orthodontic treatment. Dolphin MyOrthodontist helps you stay connected with your doctor and staff, and access details about the practice and your treatment progress. Via Dolphin MyOrthodontist, you have access to:

• Your Treatment Information, such as:
- Appointments
- Account Balance
- Questionnaires
- Images
- Media such as patient education videos

• Practice Information, such as:
- About the doctor and staff
- FAQs
- Contact info (email, phone)
- Office hours
- Directions
- Media files like practice videos and images
- News Items, RSS fields from your website
- Social media links of the practice such as Facebook, Instagram, YouTube, Twitter, Google+ and Yelp

Ratings and reviews

Horrible. Been using this app for 5 years and just gets worse. Used to be just slow, with intermittent image loads etc and I thought that was bad.. but.. it won't even open on a Pixel 8 Pro. Cleared cache, storage, reinstalled... does anyone even test these apps? I'm sure the orthodontists pay a fortune to use this platform. Can't believe I have to use a 5 year old phone to be able to even attempt to use my Dolphin account. #fail

Brutal..I have been trying to create an account but can't get past the setup screen. It says to enter a password with 8 to 32 characters with at least 1 special character. Well..I have been trying to do that a no matter what password I put in, that does indeed meet that criteria, it says it doesn't. Fix your app! Update...it doesn't like the special character "?"... wow. Still 1 star for that.

The UI of this app is the worst. The onboarding process is more painful than a root canal. Verifying your account leads you on a loop that never ends. The button next to the input box is not for submitting the answer but yet to to ask for another code (There is no confirmation for that resend the code button press by the way). The login button is hidden under the keyboard. The dental industry has plenty of money to invest on a better user experience, starting from redoing this app.