jansunwai

Chief Minister Office Uttar Pradesh Government,

About this app

Uttar Pradesh Government has launched the mobile App for registering citizen's grievances/suggestions. The Mobile App is linked to the Jansunwai(IGRS) portal of Uttar Pradesh Government, where grievances/suggestions can also be registered through Web (jansunwai.up.nic.in). A fast and user-friendly interface has been provided for registering and tracking of grievance through mobile phones. Each Grievance will be provided a unique Reference number. Citizen can use this reference number to track progress of grievances, send reminder & also for giving feedback after disposal. After successful registration, the reference will be automatically forwarded to the concerned officer for redressal.

Ratings and reviews

Sometimes it works fine but most of the time it won't open up & says neywork issue, while at the same time other apps & sites function normally. It's like playing with emotions of people and it's a another kind of corruption or you can say it digital corruption.

Despite my detailed report and follow-up attempts, I have seen no action taken or any form of acknowledgment from your team. The issue remains unresolved, and the app continues to be unusable. I would appreciate immediate attention to this matter and a resolution at the earliest convenience.

This portal is just a formality. Complaints are not resolved. This is a one way channel only. Many times complaints are closed with remarks which are difficult to understand for a common man. We get call also regarding resolution but the call is also again a formality. Please improve the working and provide solution otherwise it's just a wastage of money.