Software Assistance is the professional support app connected to the cloud software of the same name.
A practical planning allows you to manage assistance appointments for your customers and assign the technicians who will take care of the intervention.
Includes intervention reports, appliance management, integrated billing, inventory. It also manages customer and supplier schedules, journal entries, batch management, electronic receipts.
At the end of the intervention, your customer will be able to affix his signature directly from the app and will receive the intervention report in pdf format via email with the details and any costs of the operations carried out.
The management of specific permissions for users allows you to adopt restrictions on operations and data display for technicians.
To use the app you will need to register your account at www.softwareassistance.com.