A Google user
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Constantly crashing. Edit 2 years later: Two years later, still constantly crashing. App is an absolute disaster. Use their web browser on the PC. More edits months later: app doesn't even open anymore. It's a shame. The chinese learning content is good but the app is a 0/10. More months later: app still doesn't even open, even on a new phone. Edit again: 3 different phones over 3 years, app has never really worked for me. It doesn't even load.
7 people found this review helpful
ChinesePod LLC
8 March 2024
Hi there, We are so sorry for the inconvenience. We did update our Chinesepod Android app recently. I'd love to invite you to take a look at our new features! I would also like to offer you two months free to express my sincere apologies. Please reach out to rachel@chinesepod.com to redeem the free months!
Best,
Rachel
ChinesePod
A Google user
First thing I noticed upon the update is that my decks have all disappeared so I have to re-add all the vocabs I previously saved for my learning. This is certainly not in line with the goal of the app which is to encourage learning and makes it fun, not frustrating. The app has many potential but the obvious lack of planning ahead in its development and not understanding how students learn can prove to be detrimental down the road.
6 people found this review helpful
ChinesePod LLC
11 February 2020
Dear Daryl, I would like to apologise for the inconvenience caused by this. Let me assure you that this is neither the intention nor the norm - we are currently checking internally how this could have happened and how to solve it. If you have any further remarks, feel free to contact us on the forum or per Mail (feedback@chinesepod.com).
A Google user
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Good content, a bevy of features for learners of all levels, the app architecture and layout is very well designed, and the interface is fairly user friendly; however, I have to slash 2 stars because the app simply doesn't deliver everything smoothly. Its a shame, because this could easily be a 5 star app and judging from the features included, they have the software engineering talent to make that a reality. As others have mentioned, there are bugs which make using the app a frustrating experience. For example, I tried listening to an episode via streaming, but it constantly pauses or restarts. That makes it impossible to concentrate. As a result I cannot incorporate learning on the go into my schedule. I purchased a one year subscription so I am invested in seeing a turnaround. I hope someone from Chinesepod will read this and make some changes and maybe give me an extra two month as I really haven't felt like dealing with the app on account of the bugs I encountered and am wasting my membership.
33 people found this review helpful