Therap

Therap Services LLC

About this app

The Therap for Android app is designed to be used by people who already have an active Therap account with the appropriate permissions. If you cannot log into the app or once you do not see the functionality you expect, please contact your Provider Administrator.

If you do not have a Therap account but would like to try out the Therap for Android app, please go to www.TherapServices.net and sign up for a demo account.

Therap Services, LLC. is the national leader in providing an integrated solution for documentation, reporting and communication needs of agencies providing support to people with developmental disabilities.

The Therap for Android app is a collection of modules that enables healthcare professionals (with proper Therap privileges assigned) to use the T-Log, ISP Data, MAR and Password Reset modules.

The Mobile T-Log feature allows users to:
• View list of unread T-Logs by notification levels
• Mark T-Logs as read
• Create new T-Logs with photos
Note: To have access to the T-Log module on Therap for Android app, please ask an administrator at your agency to contact the Regional Sales Representative.

The Mobile ISP Data tool features:
• Collection of service data from any location
• Electronic visit verification by recording location through GPS
• Capturing pictures of individuals at the location of service and adding signatures with finger tips or stylus pens
Note: To have access to the ISP Data module on Therap for Android app, please ask an administrator at your agency to contact the Regional Sales Representative.

The Mobile MAR feature provides:
• Access to the list of scheduled medications
• Ability to Record and administer Scheduled/PRN medications & treatments
• Options to view allergies, diagnoses, and images of medications
Note: Only current users of the Therap MAR module will be able to access the Mobile MAR from the Therap for Android app.

The Mobile Scheduling/EVV feature provides:
• Access to view schedules for a particular date on the Agenda List page.
• Option to check in, check out and add comments after the service delivery.
Note: To have access to the Scheduling/EVV module on Therap for Android app, please ask an administrator at your agency to contact the Regional Sales Representative.

Users with the Reset Password administrative role will be able to access the Password Reset tool from the app.

Ratings and reviews

The app used to be usable in spite of various bugs and design flaws (not having any way to track cumulative hours for the week, for instance). But now I can't sign in at all on either one of my Android devices. I get the error message "application browser not available" even though it is. If I skip the app and try to login on Chrome directly, the resulting website is not readable because it's not optimized for mobile devices.

The app is super useful and easy to use. For that, I would give it a 5 star rating. However, finding that "session time has expired" without warning when attempting to submit completed data is annoying and time consuming. The data is not saved and I have to re-enter everything from start to finish. I have found no way to retrieve and continue working on the expired document. Because of this annoyance, I give the app a 3 star rating.

Issues with the app are progressively getting worse. Last week the GPS had me 6 miles from where I was actually at. I continue to get log-in errors and can not reach the server, and now with the new update I have gotten messages that the Maximum limit of Data collection has exceeded for the day, and I have been the only one working. Everytime there is an app update, it's one step forward and two steps back.

What's new

- Bug fixes and performance improvements