OHRA

OHRA

About this app

With the OHRA App you can easily arrange all your insurance matters, wherever and whenever you want.

The OHRA App is fast, easy and clear. We have listed the possibilities of our app for you:
* upload a photo in one simple step to declare your healthcare costs
* report changes and/or damage immediately
* view your personal details and insurance policies
* add your own photo to an insurance policy
* find affiliated damage and glass repair companies (near you!)

And what do you think of it?
We are of course very curious what you think of our app. Does it make you completely happy? Then post a review in Google Play. Are we still not getting a smile on your face and can things be better? Let us know via www.ohra.nl/appmelding. We're happy to help. Yes, that's OHRA.

Ratings and reviews

This app doesn't work. It crashes on startup, and just gives a generic "something has gone wrong" error message. I've contacted their support department, but after about a month I've yet to receive anything but emails asking for my personal details (which have no bearing on the issue), and no solution of any kind. I'm considering moving to an insurer that has a working app, and actually takes complaints seriously. Steer clear of this one. EDIT (version 6.2.0): The problem still persists.

Tried to upload the invoice from the doctor, a pop-up appears: chose your attachment. Not an active link, I cannot select anything. I go to the website and that button works but I can only attach from my pictures folder. I happen to have a pdf in my downloaded folder that I cannot access. I guess I will have to print it and then take a picture, for now I gave up.

Using email and password to login is cumbersome, PIN would be much better. I have never been able to adjust the photo of the declaration to send as all I can see is a black screen. When sending the declaration fails you get no message as to why it failed, it must have something to do with the quality of the attached photo but no further info is given. Another shortcoming is that the app can't be used to view communication between user and health insurer so you always have to login to their website to see this and the outcome of your declaration. This was all possible with the app of my previous health insurer, which also had a PIN for logging in and an option to see the health insurance cards of all the family members, very useful if you need the numbers when at the hospital etc. In short, a rather restricted app that only allows you to do a few things but for others you still to use the website.

What's new

Er zijn weer wat bugs opgelost, zo werkt onze app nóg beter.