CDTA Navigator

Capital District Transportation Authority

About this app

Introducing CDTA's Navigator: Your Passport to travel in New York’s Capital Region!

Customers will discover a world of convenience and efficiency with enhanced features in the upgraded Navigator app. You can unlock a seamless transit experience featuring real-time arrivals, precise location tracking, and seamless access to Flex on Demand service! If you are looking for a multimodal trip, users will have streamlined access to CDPHP Cycle! and DRIVE. It's time to embark on all new journeys with the CDTA Navigator app!

When you upgrade to the Navigator app, you’ll enjoy the following benefits:

Mobile Payments Made Easy: Load transit products directly onto your mobile phone for quick and contactless payments, anytime, anywhere! Simply scan and go!

Enhanced Security: When you register for a Navigator account, your balance is fully protected even if your card or mobile device gets misplaced or stolen. Travel with peace of mind, knowing that your funds are secure.

Daily Cap (Best Fare): Navigator's Pay As You Go feature automatically charges you the "best fare" ($1.30) for every trip, ensuring that you never pay more than the cost of a day pass ($3.90). Enjoy unlimited rides without breaking the bank.

Real-Time Arrivals and Location Services: Stay one step ahead with real-time arrival time updates. With Navigator, you'll know exactly when your bus will reach you and your destination. Additionally, our precise location tracking feature lets you navigate the Capital Region with ease.

Access to Flex Transit On Demand and CDPHP Cycle: You can now seamlessly connect with FLEX On Demand and CDPHP Cycle through the Navigator app. Enjoy the flexibility of on-demand transit and the convenience of bike-sharing, all within the same user-friendly interface.

Faster Boarding: Say hello to efficient boarding. Navigator's smart cards and contactless mobile tickets expedite the boarding process, making your trips faster and smoother. Get where you need to go in no time!

For more information and assistance, visit our Navigator App Questions page at https://www.cdta.org/navigator-app-questions. Our dedicated support team is ready to assist you every step of the way.

Please note that an internet connection is required to access all of Navigator’s features and benefits.

Ratings and reviews

Where I live, there is barely a bus service, so this is premium stuff to me. Takes a while to figure out the app (so much for intuitive, maybe it's me 🤷🏻‍♀️)… but with favorite routes saved, I can get around well and not have to spend a huge amount on car services when I'm in the city.

This app is the most useless, assinine, piece of garbage I have ever used, I have to fight against it to even use it, support has been less than no help, as the same issues keep repeating it will either not allow funds to be used, not allow funds to be added, or in the most recent case of malfeasance it refused to allow me to add a new card to the app. So what was the point of changing the entire app around cause it sure as hell wasn't to help the customer base out?!

UPDATE TO MY POST BELOW: I had toggle my precise location settings off and on again to get pay button to display. This is a bug. ------ Most recent update 5.144.0.1632 has no option to pay for ride. I swear every time this gets updated it gets worse. The usability on the previous version was awful and required 5 clicks on various button to pay for ride but at least you could eventually get it done. So frustrated. Another rider paid for my ride when he saw how much trouble I was having.

What's new

Android14 compliance