Lívia Rodrigues
It says you can change your assessor details. I've tried In the app and the website, and I wasn't able to. Because of this, I might not even get my Award because I had accidentally put the wrong Gmail address. Now I feel hopeless and if I don't fix it. I don't get my award that I payed for. It's horrendous
3 people found this review helpful
Duke of Edinburgh's International Award Foundation
4 September 2024
Hi there,
if you could provide your participant number (your Award Leader will be able to provide this) and for which activity you need the assessor changed, and this will be investigated.
Many thanks
A Google user
App not responding. I recently had to uninstall it because of a problem on my phone. When I reinstalled it, it would not let me log in to my existing account. Tried making a new one but it wouldn't get any further than the 2nd slide. I retried after a couple of weeks but now the app just keeps stopping. Help! I tried contacting my award leader too about the problem to which she only said yo retry afterwards. All in vain.
56 people found this review helpful
Duke of Edinburgh's International Award Foundation
25 June 2019
Hello,
if you have reinstalled your phone you have to log in to your existing account. If your web login works then your mobile will as well. If you fail even with the web than let us know.
Ethan K
I have had lots of problems uploading photos in the app. Similar to another review, it says the app doesn't have permission to upload photos even though there are no app restrictions and all permissions are granted. Please help me with this - it is very frustrating, especially considering I was delayed in registering by an issue created by my award leader and time is of the essence...
28 people found this review helpful