Pak Identity

National Database & Registration Authority

About this app

Pak identity is NADRA’s Online identity issuance service for Pakistani citizens that provides an end-to-end solution for applying for identity card. NADRA has launched this app to facilitate Pakistani citizens to apply for following identity documents
• Modification of CNIC
• Renewal of CNIC
• Reprint / Lost of CNIC
• New NICOP
• Modification of NICOP
• Renewal of NICOP
• Reprint / Lost of NICOP

Functionalities:
• Account creation with email, mobile number and biometric verification.
• User login through biometrics (Fingerprints / Facial)
• User-based inbox with a list of all applications
• Interactive data acquisition
• ICAO-based photograph capture through the mobile camera.
• Fingerprints acquisition through mobile camera
• Digital signature capture through the mobile touchscreen
• Document upload through both mobile cameras and by uploading files
• Attester verification through OTP
• Online payments

Ratings and reviews

Frustrating and Useless App Experience I had a terrible experience with the PAK Identity app. After creating an account, it repeatedly asked for location permissions, which I granted. However, every time I tried to log in, it showed the error message, "We can't retrieve your location at the moment." I attempted to log in multiple times, even trying different phones, but faced the same issue on all three devices. Eventually, after many attempts, I managed to log in, only to discover that

I'm experiencing difficulty applying for CNIC through this app. Despite creating an account and logging in, I'm encountering issues when attempting to submit my application. The app prompts me for account/biometric verification, which I've tried multiple times without success. Each attempt results in a message stating "Applicant citizen number is not verified." Could someone please provide guidance on resolving this error? After the app update, this app is useless.

It has too many issues. First very hard to sign in or sign up. 2nd thing, Unable to verify the account. It show the error 'Applicant citizen number is not verified' same issue on sign up page. 3rd it also show network unstable issue. But i have very good internet connection. Too much improvements required...

What's new

This version (3.1) introduces the latest updates, bringing following improvements to the application:
Experience a smoother and more efficient application process.
Minor bugs have been resolved for a more stable experience.