A Google user
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Greetings, I have recently installed the App and it is good. However, there are some issues must be improved to meet the full security. For example, when closing the App, log out must be automatically. Therefore, In case of losing the mobile, the App cannot be accessed. Also, there is a problem with IOS users when adding contact to the favorite, it says "Not Okay" Thanks, MJA
14 people found this review helpful
Hala Payments
12 June 2019
Dear Mousa thanks for writing us!
Regarding the auto logout, we're happy to say that it's safe because every transaction you want to do you should authenticate by entering passcode of HalalaH account.
For the favorite contacts in iOS, please feel free to contact us on social media @HalalaHKSA or calling us on 920000122.
Thanks for your feedback!
A Google user
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Crashes have been fixed, it actually works now and it seems to be the simplest and quickest way to send and receive money in Saudi Arabia. The UX could still use a lot of improvement and stuff that isn't working yet should be hidden (e.g. Recent contacts are always empty even if you have recently sent money to someone).
6 people found this review helpful
Hala Payments
6 January 2019
Dear Omar thank you for using HalalaH.
We are continuing improvements of the App overall.
Thank you for your kind words!
Mohammed AlJallal
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Malformed Server Response. Tried clearing cache and storage and didn't help. APP is 100% useless with this bug. I basically can't add money via Card, I keep getting the error. I suggest you guys use APM tool such as new relic on permise or cloud, you can also combine it with any other bug capturing tools to detect those catastrophic failures and errors. Do not jeopardize your app core function (adding money) or you will lose customers fast. تم مسح التطبيق ما منه فايدة بوجود خلل عام بالتطبيق
21 people found this review helpful