![](https://play-lh.googleusercontent.com/a-/ALV-UjXQ4CzwLAmGnn0VHHlqra4TkzvCTfPlPFzoLO8PPu8VI0dpuXI=s32)
Liswaniso
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The new ui is a great improvement from the previous one, I like it. The schedule part of the app is broken though, I am unable to see my load shedding hours from it
![](https://play-lh.googleusercontent.com/a-/ALV-UjXoi7Dn0qWRbDjTFmq9g3kscAUFjGz5JWsH2_omdmTMpdehe3nz=s32)
Christabel Chindima
I don't even know why you bothered to create an app when you don't even use it to monitor customer experience. Had you utilized this app for customer complaints and other reports, it would take the edge off your call center. Even if we lodge complaints on your app, your staff don't bother to look at them until we call. In short, this app is useless, and obviously you're not ready to go digital. Zero innovation and pathetic customer service
23 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWrqEYp5476Wz8NrYxZQIF1ZiJa2KTwtr_eJgKHd7HJ6NIhtlD1=s32)
abeauty musonda
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Reported a no power supply fault. When power was restored but with low voltage, the app did not allow to report the fault because the previous report was still on pending status. The app also only shows Pending or Resolved statuses and does not notify when the status has been changed.
12 people found this review helpful