Cinépolis

2.9
193K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The best cinema experience in the palm of your hand!

Cinemas

You can locate the cinema and change your city at all times.

Tickets

Buy or book in just 3 steps, and check your transactions when you need it.

Food purchase

Order your food without worries and get notified when your order is ready to pick up.

Register at Club Cinépolis® and start enjoying the incredible benefits we have for you.
 
What else do I need to know?
 
• Ticket purchase is available only in Mexico, Costa Rica, Guatemala, Honduras, El Salvador and Panama. Each ticket generates a cost per service.
• The purchase of food is only available at the moment for Mexico. The menu is updated according to the cinema you selected.
• Club Cinépolis® points can be consulted in Mexico, Costa Rica, Guatemala, Honduras, El Salvador and Panama.
• The billboard is automatically updated with the change of schedules and titles; If you want to update at another time manually, swipe down on the Movies section.
• You need an Internet connection to enjoy all the features of the application.
• Some titles do not have a trailer due to the availability of authorized content.
Updated on
3 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.9
187K reviews
Elvis
17 June 2023
As an avid user of this app, I always appreciated the convenience of being able to buy my tickets online. However, I've been experiencing some frustrating issues lately. When I try to open the app to purchase my tickets, it simply won't load. This has been a persistent problem for me. As someone who relies on this app for its ease of use and time-saving features, I'm hoping that the developers can fix this issue soon.
79 people found this review helpful
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Cinépolis
8 July 2023
Elvis Gracias por tus comentarios, estamos trabajando de manera constante para brindarte el mejor servicio, si el problema persiste por favor escríbenos al siguiente correo: clubcinepolis@cinepolis.com para apoyarte.
Alejandra J
16 June 2024
I can't create a profile. When I try to add my zipcode the app says it doean't exist. This bug makes it impossible to finish creating the profile.
5 people found this review helpful
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Cinépolis
18 June 2024
¡Hola Alejandra J! Gracias por tus comentarios. Si continúas con los inconvenientes, por favor escríbenos al siguiente correo: clubcinepolis@cinepolis.com, para darle seguimiento y brindarte la solución adecuada.
A.O.I
25 January 2024
Buying a normal movie ticket works about 50% of the time, the rest of the time it won't accept the payment method or will give an error just saying "we cannot complete the transaction" for no reason.. don't get me started on the benefits of club cinepolis, it won't even let me get past the "how many tickets" part when i choose to use club cinepolis 2x1 or combo lunes, the app just crashes with no error. I've been wanting to go see a movie for a week and haven't gone because of these errors.
48 people found this review helpful
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Cinépolis
26 January 2024
A.O.I gracias por tus comentarios, estamos trabajando de manera constante para brindarte el mejor servicio, si presentas dicho inconveniente te recomendamos cerrar sesión y volver a iniciarla realizando este proceso podrás adquirir tus boletos sin problema, si el problema persiste puedes enviar correo a: aac@cinepolis.com

What's new

Actualizamos nuestra aplicación para mejorar tu experiencia de compra.