Bridge Live Chat

10+
Downloads
Content rating
Teen
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About this app

Use Bridge Live Chat to seamlessly transition conversations between AI Assistants and live agents to let your team handle more complex conversations that drive revenue and increase customer satisfaction. The Bridge Live Chat app makes it easy for agents to manage conversations from a phone while on-site and on the go.

Key Features:
- Manage conversations from a mobile phone.
- Get push notifications of new conversations when there is activity on existing exchanges.
- Use conversation features such as canned responses, add emojis, upload files, and other links.
- Assign conversations to your teammates or other groups of agents.
- Leave Private notes and mention your teammates right from within the app.
- Share conversations using other mobile channels i.e. slack, iMessages, email, and others.
- Set yourself online, busy, or offline.
- Resolve or reopen conversations.
- Filter conversations by conversation statuses.
- Signup
- Option to delete the account
Updated on
23 Feb 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted

What's new

Updates for App Version 1.5:

- Implementation of minor fixes to enhance stability.
- Introduction of a 'Delete Message' feature for improved message management.
- Addition of 'Conversation Priority' functionality to emphasize important discussions.
- Integration of 'Sort Conversations' capability for better organization.
- Enhancement of 'Conversation Participants' visibility for improved collaboration.