
Jack Space
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Bitbox02 Desktop on Windows - Carshes when I click "Send" to Withdraw / Move to exchange. If I can click on "Receive" it doesn't Carsh, but if I click on "Send", then the software immediately crashes and automatically closes out. Restarted many times, Please Resolve this issue! I regret my purchase.
1 person found this review helpful
BitBox Swiss
11 August 2022
Hi. Thanks for your feedback. Please contact support@shiftcrypto.ch, we will be happy to investigate the issue.

JV 00088
Work well and simple with laptop. But when plug it into the phone doesn't seem to be working. It said connect bitbox 2 and tap device. But no light nothing comes on after tapping it many time. They should make a video on how to use with the phone app. Can't find any information on how to use with phone app.
4 people found this review helpful
BitBox Swiss
22 November 2020
Hi. Please contact our support at support@shiftcrypto.ch. We are happy to investigate the problem and help.

Alex
Increasingly becoming my favorite hardware wallet, the BitBox02 is a powerhouse of state of the art security design, elegance, and simplicity, and the companion signing app is on par with the excellence your company is known for. Thank you for all the hard work and thought that went into your products! The experience was great, easy, sleek, beautiful, and it just works! Amazing way to use even your phone as a Cosigner for MultiSig. Very cool!
7 people found this review helpful
BitBox Swiss
8 August 2022
Thank you very much for your kind words.