Maxim Pilyugin
The app sucks. No way to get to the bus stop by search. It finds it, but when I tap the stop, it puts me back to resent list. No way to see further departures for the whole day. Interface in general cumbersome and not friendly. It would take hours to list all flaws. Worst, they discontinued old app wich was much better! I afraid to imagine how much money they spent on this garbage, no surprise tpg always complains about financial issues.
10 people found this review helpful
Transports publics genevois
7 December 2023
Hello. We're aware that our new update has a completely different interface to the old one. It's important for us to listen to our users, which is why we're passing on feedback from the community. We hope you get used to this update. Best regards.
Kyuhwa Lee
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Two stars for the ability to add a specific bus stop to home screen. But the real-time GPS tracking is wrong all the time. A bus can depart 5 mins earlier than the GPS-based prediction and you waste 30 mins at night (e.g. Bus No. 5 & 11). Bus 11 even departs earlier than the schedules time from its first stop, Jardin Botanique. Impressive how bad a transport system can be, but not too surprising for Geneva class.
11 people found this review helpful
Transports publics genevois
17 June 2024
Hello and thank you for your feedback. We'll be reporting any problems you encounter with schedules, particularly on the 11 bus. If you have any other comments, please let us know. Best regards.
Filip Grancic
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The app was perfect before, very simple and mainly QUICK to use, even on my fairly slow phone I could see everything I needed almost immediately after opening the app. But this new update just made it horrible, it's much harder to use in a hurry, having to go through multiple useless steps just to get a very hard to understand timetable, if you won't change anything else, at least revert to the line being on the left symbol first, and the time to arrival on the left, without the "in", and bigger
24 people found this review helpful
Transports publics genevois
13 December 2023
Hello and thank you for your feedback. We are always open to suggestions from our community. On the subject of the interface, we're aware that it's very different. So it's normal for it to take a little time for you to get the hang of it. Best regards.