CorrLinks

Advanced Technologies Group, LLC

In-app purchases

About this app

CorrLinks is a way for family and friends to electronically communicate with their loved ones incarcerated in institutions. Established through a relationship between a corrections agency and ATG, this system allows family and friends to subscribe to CorrLinks services. Currently all Federal Bureau of Prisons and Department of Corrections (DOC) for the States of Iowa, Massachusetts, Nevada, Rhode Island, and Wisconsin institutions allow such communication.

Note: To use this app, you must have a paid Premier Account subscription. Details are available here: https://www.corrlinks.com/PremierAccountInfoAndroid.aspx

The app has the following features:

• Stay in contact with your loved ones with real time alerts. Receive immediate push notifications to your device every time you receive a new message!
• Eliminates login on a mobile device!
• Messages to your inbox download automatically and available on your local device for faster access!
• Messages previously read are in your inbox and don’t need to be downloaded again!
• Retain all of your messages for 60 days, instead of 30!
• Own multiple mobile devices? Attach up to 3 of your mobile devices (phone, tablet, etc.) to your account!
• Eliminates Captcha on the mobile app – that hard to read verification process!

If you have issues with the app, please contact CorrLinks support at: https://www.corrlinks.com/Help.aspx

Ratings and reviews

UPDATE: I was contacted and the problem has been solved! I am able to open the app, log in, and sync! Thank you! I have been having issues with logging in. I can login fine on my laptop but the app just keeps telling me that I have invalid credentials. I have done everything to try and resolve the issue with no assistance. Paying for the premium account is a waste if you can't even use the one feature you need!

It's great to be able to email loved ones who are locked up, however it should be noted that there's a delay in receipt. Perhaps its cause they have to monitor and read messages, I don't know, but its still faster than postal mail. What I dislike, is the app failing to sync for the past month after renewing Premium service. I tried logging off and uninstalling and still it won't load messages. I have to access my account from another phone or laptop to retrieve messages. Need an update to fix!

I've used this app for years and the last year and more recently have been super frustrating. It sometimes says it can't sync and deletes everything you wrote. I've saved drafts of long emails and they don't save. I had one appear after several days that I thought I also lost. I actually lost several this week. Extremely frustrating! The last thing is the window when replying to a message seems to have shrunk making it hard to read what I've written so far and lots of back/forth scrolling.