Alfa Telecom

Alfa telecom

About this app

Discover the new Alfa mobile app by downloading it now! Enjoy the same old features you’re used to, in addition to new features wrapped in a brand new design that will allow you to easily manage and track multiple Alfa accounts all from one place.

Whether you are a Prepaid, Postpaid, Business, Mobile Broadband or Alfanet subscriber, you will be able to track your consumption, manage your service, pay your bill or recharge your line, and much more.

Manage multiple accounts:
Easily switch between multiple Alfa accounts without the need to login every time.

Track your consumption:
Get an overview of your consumption as soon as you open the app.

Manage your services:
Manage your active services, and subscribe to new services on the go.

Pay & Recharge:
Recharge from a credit card, a postpaid line or a scratch card.
Pay your bill and activate automatic bill payment.
Transfer credit.

Check your bill:
Check your current bill and previous bills.

Send Free SMSs:
Send 5 free SMSs per day

Locate Alfa Stores & distributors:
Find the nearest store and get directions, contact and opening hours.

Get Support:
Live chat with our customer service representative, submit a suggestion, retrieve your line’s PUK, unblock codes and report coverage problems by sharing your location.

This app is not in any way affiliated with, sponsored by, or endorsed by the United States insurance and financial services provider Alfa Corporation, which operates Alfa Insurance and Alfa Financial.

Ratings and reviews

The new redesigned Alfa app is a good step in the right direction. User friendly and functional enough (unlike the old app). Manage multiple accounts/nbrs is an indispensable feature. I had 2 existing accounts added in the app (in addition to my main nbr account), but idk why they were completely removed 2 times in this same month!! so i had to add them again with the hole bs process of confirming the sms code from each of them sent to different devices... hope this will not happen again!

Good functionality and stability, good technical support, the buttons at the end of the main screen can be more visible if they're in a different colour or contrast. Thank you.

Worst app, it looks like it was created by noobs, for example the support chat interface is broken, extending beyond the window, half the words are not visible, lagging and slow, the company itself is not trusted, they sell prepaid plans with a list of services, but then claim that these services are not included and try to double charge you or force you to pay twice monthly, alfa looks like a company operated by gangsters, not a company operating a mobile network on behalf of the government!!

What's new

We update our app regularly for a better experience. Get the latest version for all the available features.

This update includes performance improvements and bug fixes to make Alfa app better for you.

Rate the app! Your feedback shows us what matters.