ASSIST CARD

Assist Card

About this app

Assist Card, a member of the Starr Insurance Companies group, is an organization that offers comprehensive travel assistance. Since 1972, it has expanded over the five continents. Its 74 travellers assistance offices are interconnected with last generation technologies, which guarantees non-stop availability for multilingual assistance 24/7. Its worldwide provider network grants solutions and immediate response in over 190 countries, from a simple doctor’s appointment to more complex eventualities, such as medical transport, baggage location and flight booking, among other services. TRAVEL SAFE, TRAVEL WITH US.

Ratings and reviews

The app is ok. It looks outdated and some functions are hard too use. When you're chatting with an operator, the messages you send won't show up on the chat. The status in "my refund" function are never updated. If you close the chat accidentally, there's noway to go back to it. It needs a lot of improvements.

pro: received virtual consult and prescription quickly. con: reimbursement process in app is very cumbersome, especially the part to enter date of birth.

Terrible & useless waste of phone memory, I hope the actual support is better if I need it!! Not at all intuitive! And obvious NO help contacts. Won't remember my voucher so need to reenter every time! If I remember it or the piece of paper it's written on! and I've got internet i can see (and download) the policy, cover, etc. Can also try to talk to doctor and or have chat - but trying chat now & 10 minutes gone and still asking me to wait. Just awful! (only chat ive seen that doesn't scroll

What's new

We continue to improve the quality of our services and the user experience.
Download the latest version and enjoy all its features!
Now you don't need to download another App to have a video call with a doctor, now the TELEMEDICINE service is in the ASSIST CARD App.
This version includes:
- Common bug fixes and performance improvements.