Halo BCA

Name: Halo BCA
Availability: InStock
Rating: 3.6507935523986816 (21725 reviews)
Author: PT Bank Central Asia Tbk.

PT Bank Central Asia Tbk.

3.7

21.7K reviews

10M+

Downloads

Everyone

About this app

It’s time to explore the new haloBCA, now with more convenience made just for you:

1. Easy Access with BCA ID
Log in with your existing BCA ID. Don’t have one yet? Register easily right in the app.

2. Free Customer Service Access
Contact our Customer Service via free VoIP calls or Live Chat. No phone credit needed.

3. Accessible Anywhere
Use haloBCA in Indonesia or abroad, anytime your phone is connected to the Internet.

4. Available in Multiple Languages
Access haloBCA in the language that suits you best, including Indonesian, English, and Mandarin.

5. Stay Updated with the Latest Info & Promos
Get the newest updates and exciting promos, straight from haloBCA in your Notifikasi menu.

6. Verified haloBCA Numbers & Accounts
No more worries about fake contacts, find the official BCA contact in Kontak & Media Sosial menu.

7. Update Your Data Anytime
Easily update your personal information through Akun Saya in the app.

8. Track Report Status
Check the latest status of your report, including handling time estimates.

9. Unblock ATM Card PIN
Access Atur Fasilitas Perbankan menu to unblock your ATM card PIN in just a few taps.

10. Customize OTP Delivery
Choose where your OTP is sent: via myBCA, BCA mobile, or SMS, depending on your needs.

Learn more at www.bca.co.id/halobca
Enjoy your tour of the new haloBCA!

Updated on

9 Feb 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Photos and videos and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.7

21.6K reviews

melissa

7 July 2025

I have no issue with the app, but halo bca customer service really needs improvement! I've told them what's the issue that I'm facing with my account and they asked me to verify the data. After a long series of verification, they didn't provide me any solution at all!! In the end, they said you'll need to go to the nearest branch and they'll help you with this issue. Halo BCA can help you with simple matters, like block your card but for any other issues, just go to the nearest branch

6 people found this review helpful

PT Bank Central Asia Tbk.

7 July 2025

We apologize for the inconvenience, it is feared that the problems experienced cannot be assisted via email service, so you are directed to come to the BCA Branch. However, your review will be used as evaluation material for us to improve our services in the future so that we can always provide excellent service and serve your banking needs.

Vinnawati Setiadi

12 December 2025

The chat support response was extremely slow and unhelpful. The issue I experienced was only repeatedly confirmed without any immediate solution. The agent merely said “hope the issue gets resolved soon” and ended the chat instead of actually providing assistance

1 person found this review helpful

PT Bank Central Asia Tbk.

12 December 2025

We apologize for the inconvenience. This will be used as input for our evaluation in the future to provide the best service.

Veronica Johanna

9 February 2026

Free customer service call with clear connection and helpful staffs as always! But it's always failed for me to verify myself eventho I took the picture correctly :/

PT Bank Central Asia Tbk.

9 February 2026

We apologize for your inconvenience. Please provide detailed pictures of the problems you are experiencing to the X (Twitter) service @HaloBCA or email halobca@bca.co.id or Halo BCA Chat: access via www.bca.co.id or WhatsApp BCA 08111500998 for further assistance.