4.1
275K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Introducing neobank, a banking service in the form of a digital application offered by Bank Neo Commerce which has served more than 30 million users.

With a user-friendly appearance, neobank comes with many interesting features that make it easier, safer and more enjoyable for you to manage your finances. It only takes 5 minutes to open an account online, and you can get prizes of up to IDR 350,000 for new users!

Take advantage of various cool features at neobank:

πŸ’° Savings NOW
Savings with interest paid every day! Free to open an online account with any initial deposit amount, and get interest of 4.25% p.a.

πŸ“ˆ WOW deposits
Like saving with higher interest, up to 8% p.a. The initial deposit is light, you can start from IDR 100 thousand. Flexible tenor, from 7 days to 1 year!

πŸ†™ Membership Levels
Enjoy more advantages as you successfully increase your level. Starting from exclusive coupons, credit and bill discount coupons, to increasing the FREE interbank transfer quota!

πŸ’Έ Free Transfers
Level up your membership level and get free transfers up to 30x/month!

πŸ’΅ Neo Loan
Do you need a loan that is transparent, definitely safe, and won't be a burden? Neo Loan is the solution. The application is easy, the limit is high, and it is approved quickly.

Loan tenor: up to 6 months
Loan limit: up to IDR 15,000,000
Interest: 1.75% - 5.63% per month, or 21% - 67.56% per year

Example: If you have a loan of IDR 1,000,000 with a term of 6 months, then the interest that needs to be paid is: IDR 1,000,000 x 3.803% = IDR 38,033 per month (IDR 228,200 per 6 months). Then the total repayment is: IDR 1,000,000 + IDR 228,200 = IDR 1,228,200. The monthly installment is IDR 204,700.

πŸ’‘ Payment & Digital Product Purchase
It is easier and more practical to pay and purchase digital products via the neobank application. Also enjoy cashback from every transaction you make.

πŸ›οΈ savepay
Get instant discounts for payments via Virtual Account and QRIS at selected merchants

🟠 Neo Gold
Buy and invest gold at selected merchants, get attractive offers using the neobank application.

πŸͺ Neo Business
Develop your business through Neo Bisnis. Make your business more known to millions of other neobank users. You can also find the business location closest to the area you are in.

πŸ’¬ Neo Chat
No need to go anywhere anymore to chat online. You can freely chat, send money, and even create groups via the Neo Chat feature in the neobank application which is safe and super practical.

πŸ”’ Data security
Your financial activities are guaranteed to be safer because we implement a multi-layered banking security system. There are password and PIN gesture features that ensure your transactions are always protected.

About Neo Commerce Bank
neobank is an online savings and deposit application from Bank Neo Commerce (BNC). Present since 1990 under the name Bank Yudha Bhakti (BBYB), we transformed into the first neobank in Indonesia to provide digital banking services.

With the support of the leading fintech company in Indonesia, Akulaku, we continue to invest in technology to provide the latest products and services that suit the needs of customers, both individuals and corporations.

PT Bank Neo Commerce Tbk is domiciled at Treasury Tower lt. 60, District 8 Lot 28, Jl. Gen. Sudirman cav. 52-53, Senayan, Kebayoran Baru, South Jakarta 12190, Indonesia. Registered with Bank Indonesia with Business License No. 22/1017/UPPS/PSbD.

Contact us:
PT Bank Neo Commerce Tbk
www.bankneocommerce.co.id
πŸ“ž 1-500-190 (no prefix or area code)
πŸ“§ customercare@bankneo.co.id

Instagram: bankneocommerce
Facebook: Neo Commerce Bank
YouTube: Neo Commerce Bank
TikTok: @bankneocommerce
Twitter (X): @bankneocommerce
LinkedIn: PT Bank Neo Commerce Tbk

PT Bank Neo Commerce Tbk is licensed & supervised by the Financial Services Authority (OJK), and is a participating bank under the Deposit Insurance Corporation (LPS).
Updated on
1 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
274K reviews
Gregorius Ardhian
20 September 2024
Loan Application is error, and the worse is the Customer Service who keeps asking different documents and even after that the ticket is closed without confirmation, while the problem persists. Then when I reported back because the problem is still there, they don't look into problem (which is obvious is data problem from the error message), but instead keep asking me to try (which I did multiple times, hence I reported). The worst customer service I've ever encountered, and probably the app too.
30 people found this review helpful
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Bank Neo Commerce: Bank with Digital Services
20 September 2024
Hai Kak, mohon maaf atas kendala yang terjadi. Untuk kendala kamu,bisa diinformasikan detailnya DM di akun sosial media resmi Bank BNC yang sudah terverifikasi centang biru @bankneocommerce atau alamat email resmi kami customercare@bankneo.co.id, Call Center kami di 1500-190 dan layanan Live Chat langsung dari aplikasi neobank. Terima kasih-NW
JC
26 October 2024
Very disappointing. I always paid the loan on time, but I'm still blocked and the said my credit score is too low. Also neo worlds now sucksπŸ‘Ž I used to open deposit weekly got 5000 points reward but now got nothing. And I have enough points to exchange to 5K but they said quota is unavailable. The only reason I'm still using this because of the shortest term deposit (a week), or else I've uninstall it long time ago.
3 people found this review helpful
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Bank Neo Commerce: Bank with Digital Services
26 October 2024
Hai Kak, mohon maaf atas kendala yang terjadi. Untuk kendala kamu, bisa diinformasikan detailnya DM ke akun FB dan IG resmi Bank BNC yang sudah terverifikasi centang biru @bankneocommerce atau alamat email resmi kami customercare@bankneo.co.id, Call Center kami di 1500-190 dan layanan Live Chat langsung dari aplikasi neobank. Terima kasih_HA
Poco
13 July 2024
I like the app before. The new one is confusing, can't ask help about our neo's account. The new neo world is not fun at all. After bought another bacground, we can't still have the old one. Must buy it again if you wanna change background. That's very dissapointed. I choose No extend period of deposit but the result is principal by itself. So I can't withdraw my own money. This is very very very dissapointed Please, repair the app
36 people found this review helpful
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Bank Neo Commerce: Bank with Digital Services
13 July 2024
Hai kak, terima kasih atas saran dan masukannya ya. Kami akan terus meningkatkan sistem dan layanan kami demi kemudahan dan kenyamanan transaksi digital kamu πŸ™‚πŸ™-NG

What's new

Kami mengoptimalkan beberapa fitur untuk memberikan kemudahan lebih untukmu!

App support

Phone number
+622129752975
About the developer
PT. BANK NEO COMMERCE TBK
customercare@bankneo.co.id
Treasury Tower 60th Floor, Kawasan District 8 Lot 28 Jl. Jendral Sudirman Kav. 52-53 Kota Administrasi Jakarta Selatan DKI Jakarta 12190 Indonesia
+62 811-1917-8946