Rohit Chatterjee
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I've used Delybazar's service a few times now, and can provide a balanced review. The choice of items (specially non veg) is pretty good, and superior to other similar sites. The quality of food delivered has in general been quite good too. Customer service is a weak point. Support over telephone is non existent, and you have to send multiple emails before you get a proper response or action from their end. Hope they look at this issue thoroughly.
17 people found this review helpful
A Google user
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The app has technical issues which are leading to the money being deducted but not capturing the order ID in the orders page..Additionally, the phone number showing in the support section is not reachable when you call or is switched off. You should create a proper customer care section with a contact who can handle the queries but I must say the products they deliver are of very high standard and quality!! Their quality of the products is the best!!
26 people found this review helpful
Online Delybazar Internet Retail Market Pvt Ltd
21 April 2020
Hi there, we are sorry for the trouble caused. Please share the information with us on WhatsApp at 8231920921 so that we can look into the matter.
Rumpa Roy Chowdhury Saha
Being a foodie, food blogger and recipe developer, I am constantly in quest of good online store specially in Calcutta. I frequently order food, though would prefer ordering fresh non veg items more as with age home cooked food is preferred on daily basis!! So I came across this app and tried out! I ordered chicken legs, katapona fish head, macher dim, ayr fish and Kochi patha! All items were good and fresh except the fish, which was stale!! Please do a check before delivery!
Online Delybazar Internet Retail Market Pvt Ltd
8 July 2020
Please accept our sincere apologies. Can you please update the order details here or contact us so that we can have a look into this right away?