dfcu QuickApp

DFCU GROUP

About this app

This is the official mobile banking App for dfcu Bank

Live your life uninterrupted with the dfcu mobile App. Get real time access to all your accounts in dfcu Bank, anytime, anywhere.

Use this app to:
• View all your account activity
• View your balances and run mini statements
• Make account to account transfers
• Make mobile money transfers
• Make payments
• Pay your bills – water, electricity, taxes, tuition, TV subscription
• Buy airtime and internet data bundles

The dfcu mobile App provides a smarter user friendly interface, quicker navigation and enhanced features such as:
• Self on boarding; no need to visit the Branch
• Self-password reset and recovery
• Omni channel capability; use same credentials across all dfcu digital channels
• Secure transactions through one time password (OTP) authentication
• Branch, Agent and ATM locator
• Customise your favourites, photos and wall papers

How to register:
• All dfcu account holders can subscribe to this service. Subscription is at no cost. Follow the registration link on the login page.

Terms and Conditions apply. For more information, please contact our 24 hour Call Centre on [phone]/ 0800 222 000 or email: [e-mail].

Ratings and reviews

One step forward and then two steps back. The whole point of an app is to not go to the branch but unfortunately you will still end up at the branch. My password couldnt work and the online solution or call center where not helpful and the advise is "go to a branch". To negotiate an exchange rate "will have to be at the branch". You send money and it doesnt go "you will go to a branch 😂" and thats when you will find out it was a DFCU network problem. I still have alot to say but 500 word limit.

It's been a good app with easy prompts to follow. The greatest challenge had been when one wants pair with trust factor especially when one has changed a phone and wants to put account into another phone. However, updating the app, uninstalling and reinstalling DFCU app has worked for for me. Same case when using the trust factor, uninstalling and reinstalling it when pairing data has been erased from DFCU customer support has worked out for me. I give it a 5 ⭐

I tried to log in my account but they always tell me to register on trustfactor but when they sent me the sms token, they always tell me that they are sorry that the data I have entered is incorrect yet the account is mine and I know everything not that I login when am drunk that I forget others.