TotalEnergies Electricité&Gaz

3.0
41.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The TotalEnergies application allows you to manage your budget and your electricity and gas consumption easily from your mobile.

Manage your budget:
View and pay your electricity and gas bills.
Are you paid monthly? Adjust the amount of your monthly payment directly in the app!
Retrieve proof of address in one click.

Reduce your consumption:
Follow your energy consumption closely and even in real time thanks to the Conso Live key!
Be notified as soon as you consume more than usual.
Receive a precise diagnosis and personalized advice every week to optimize your expenses.

Communicate directly with your advisor in your instant messaging.

You move ? Nothing could be simpler, change your address from the app.
A friend wants to save money on their bill? Sponsor him in one click!

By downloading the TotalEnergies application, you acknowledge having read the General Conditions of Use available at this address: https://www.totalenergies.fr/particuliers/mentions-legales-application-mobile

To send us your comments or suggestions on the application, do not hesitate to contact us: service.client@mail.totalenergies.fr​

To contact TotalEnergies customer service, use the contact form: https://totalenergies.fr/particuliers/aide-et-contacts/contact-service-client
Updated on
30 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
39.8K reviews
Jean-Maël Legrand
1 December 2020
This app is not bad : some part of it is unintuitive but the other part is intuitive. However, it doesn't have all the features that you can get on the browser version and since the last update, it will not launch anymore...
18 people found this review helpful
Peter John
21 December 2023
After the update, it is now working and I am logged in OK. Takes a while for readings to become available. Once they are I will review again. Also would be an extra star if the app had an English language option for it.
7 people found this review helpful
TotalEnergies Electricité & Gaz France
13 November 2023
Bonjour, merci pour votre avis. Nous sommes désolés pour la gêne occasionnée suite aux problèmes techniques rencontrés ces derniers jours. Les erreurs de chargement ont été corrigées avec la version 4.0.2. Si cette version n’a pas été automatiquement installée, nous vous invitons à mettre à jour votre application. L’équipe Digitale TotalEnergies
Никита Смирнов
11 September 2020
Overall normal app, but I recieve no notifications, when I have new messages in Messagerie section. And, yes, the app is allowed to access notification bar.
12 people found this review helpful