
f dawer
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had a terrible time setting this up. the bike I first used wasn't unlocking at all. the 2nd bike I used was seemingly not locking. the instructions aren't very clear and too limited and don't give good visual diagrams. relying on the app to track this all seems to have already led to problems and worry when you can't do anything do to end your biking session. had to do a refund on a fine. went through easily at least. forgiving system.

Adam Cornett
Ok, so when I first got the app and joined the monthly plan ($15), I absolutely loved it. The bikes were readily available. But recently, the gps for the bikes was way off. Then, the perfectly good bike I just used the night before was unavailable for me to rent. Then the worst thing happened. The bike would not work. It said it was charged, but the motor did not work. They have gone from 5 stars to 2 in a hurry. Don't know if I'll renew.
3 people found this review helpful

Michael
I got the 1 month membership and I deeply regret it. Using this app is infuriating. Bike availability is bad, often there is 0-1 bikes at a station. Many bluetooth problems where the app can't find the bike anymore, including if it's listed on the map or even a started trip. Often the only bike at a station doesn't unlock, is seriously broken, or fails with "That vehicle is not available" for seemingly no reason at all. Yesterday I went to 3 different stations, ended up with no bike. UNRELIABLE.