Alexander De Backer
Really poor design, it looks like it was made 10 years ago. Connecting to the plug was not ("plug and play"). I had to try multiple times connecting and resetting before it actually worked. It gives an actual status of the power usage, but no data logging or other graphs. No additional settings with timers when to switch on or off. The price for the plug itself was over 50€, then you would expect a lot more quality and options! Not recommended!
Edimax Technology Co., Ltd.
15 June 2022
Dear customer, Thank you for contacting us. To have a better service and see the issue for your inquiry, please visit our Technical Inquiry page as the link shown below and fill out and submit the inquiry form.
https://www.edimax.com/edimax/form/contact_us/data/edimax/global/contact_us/
Reidar Balstad
Can't reconfigure existing devices (2101W v2) as there is no way to change password or WLAN. Tried to reset/reconfigure, then get told "the newly added device is being used by another user. Please remove the device from the original user, restore it to factory default settings and add it again." Goes without saying I do not have multiple EdiSmart users. Tried technical support, but no response yet. The problem here is not only in the lacking functionality of the app, but the entire product / app ecosystem is severely disconnected and appears unfinished.
3 people found this review helpful
Cristi Ghe.
Good app, easy to use and configure...one single big issue is when you want to put SmartPlug in schedule mode for example between 16:00 to 02:00 to be on for Christmas lights...not working because first hour must be bigger then second hour, the application show this error. I hope to be fixed in future because i have in plan to buy more plug like this for my house.
2 people found this review helpful
Edimax Technology Co., Ltd.
23 February 2021
Dear customer, Thank you for contacting us. To have a better service and see the issue for your inquiry, please visit our Technical Inquiry page as the link shown below and fill out and submit the inquiry form. https://www.edimax.com/edimax/form/contact_us/data/edimax/global/contact_us/ Sorry for the inconvenience that it may cause you.