![](https://play-lh.googleusercontent.com/a-/ALV-UjUkIyhHPqFJMY2VvrzZ7EJrV29HNcDN49DWvBoUxE6ONKsZluWO=s32)
Kathrin Riemer
No liking it too. I also have the problem, that I get logged out a lot & have to enter email address, then magic pin. It then doesn't default to my current employer, but suggesting my previous employer. I have to confirm my time in or out with a picture, which saves to my phone. Every week, I delete 10 selfies, if not more when clock in/out for breaks. In the last couple of days, when wanting to clock in, the app offers the clock out from the previous day, but I have clocked out the day before.
9 people found this review helpful
Employment Hero
27 June 2023
Hi Kathrin, we're so sorry you're experiencing issues with our app. Our team would like to take a look at this for you and get it fixed, please contact them here and reference your review: https://help.swagapp.com/hc/en-au/requests/new.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWDDYwz2eFZXj5sNfcegF8kRWRDyJHW4cxq-3hlxSrtmzt4eiHJ=s32)
Shaun Gardner
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This app takes a while to load, then goes to a useless bloatware screen trying to sell me stuff (slimey pawn broker style 'get your pay early for a fee' stuff) then after a few more clicks, I can clock in to work. It has no user control to turn off useless stuff like entering a security pin or biometric log ins. I will say that I did have had a great experience with the support crew. When advertising appeared IN THE WORK ROSTER(!), there was such an outcry they actually removed it. Extra star!
5 people found this review helpful
Employment Hero
19 April 2024
Hi Shaun, thanks for reaching out and we're sorry to hear you're experiencing issues. We regret the inconvenience caused and have passed your feedback on to our team. Please submit more details in the following link so that our team can investigate and help resolve any issues: https://help.swagapp.com/hc/en-au/requests/new
![](https://play-lh.googleusercontent.com/a-/ALV-UjWeMZzzUBQmkH85cq-pkWHpDdiJFo7pVHqItrEhbPQY95KdE7TW=s32)
Enzo Silverio
Ads? Really? In my work app? Look, I use this app because I need to for work. STOP sending me ads as notifications. There's no option to disable it without disabling all notifications either, so if choose that I might miss out on work notifications. It's an otherwise ok app. Bloated, has far more "features" than it needs, but it's ok. A true 3 star. But ads bring it way down.
20 people found this review helpful
Employment Hero
17 June 2024
Hi Enzo, thank you for your feedback. We're always working on improving our app and our team can be reached in the following link if would like to provide more details: https://help.swagapp.com/hc/en-au/requests/new