Fermax DuoxMe

Name: Fermax DuoxMe
Availability: InStock
Rating: 3.8214285373687744 (6739 reviews)
Author: Fermax Electronica, S.A.U.

Fermax Electronica, S.A.U.

3.8

6.74K reviews

100K+

Downloads

Everyone

About this app

Manage your Fermax video door entry system from your smartphone with DuoxMe.

If your home is equipped with a Wi-Fi monitor or your building uses Fermax CONNECT technology, DuoxMe transforms your video door entry experience.

Discover how this app can make your life easier:
Answer your video door calls from anywhere: No matter if you are at home or on the other side of the world, you will always be connected.
Open the door instantly: Access your home or building with a single touch, quickly and securely.
Check who's rung your bell: Stay informed about visitors you receive, even when you're not at home.
Share digital keys with your loved people: Forget about physical copies and give access to your family or friends with a complete peace of mind.

Download DuoxMe and simplify your daily life with total control of your home from your mobile.
See DuoxMe Terms and Conditions.

Updated on

31 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 2 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.8

6.67K reviews

Carles Camarasa Botella

19 March 2025

It used to work until the update (from Blue to DuoxMe). My fermax has the warning of low signal, but it was the same with the old version and was working. For some reason, it works okay with my girlfriend's phone. EDIT: "Concierge" mode was enabled on the main account. After disabling this option, it works again 😊

Fermax Electronica, S.A.U.

24 March 2025

Hi Carles, thank you for taking the time to update your review.

Rui Mota

6 November 2025

Since recent updates at the device, it keeps looking for WiFi in a loop, gets stable for a couple of minutes and loses signal again. I'm not able to answer with the phone because most of time I get the notification the person/delivery/postman is already gone. It's not a WiFi issue as I have a Vacuum Robot just right there, docked, under this dwelling device and it works just great. By the way this used to work just fine before. It is using 2.4Ghz signal according to router client list by signal.

Fermax Electronica, S.A.U.

6 November 2025

Hola, necesitamos comprobar si al monitor le llega la señal de 2,4GHz y que no haya ninguna incidencia (puedes estar usando la de 5GHz para el robot aspirador y con el móvil). Para poder revisar tu caso y ayudarte, por favor contacta con nuestro equipo de soporte desde Ajustes → General → Contactar con Fermax indicando el ticket #339964, un saludo.

Matt P

17 July 2025

Does not work with Fermax Duox Plus Veo Wifi. "Sees" my 2.4GHz wireless network but then errors out with 900 without explanation. Update: firmware update resolved wifi problems. Super annoying that it rings on my bluetooth headset and phone speaker at same time in library. Also pressing volume down does NOT mute the call like normal calls. No way to mute an incoming call when you are in the meeting. Bad UX. Random errors if 2 users try to answer the same call from 2 different phones at once

1 person found this review helpful

Fermax Electronica, S.A.U.

4 March 2025

Hi Matt, in order to help you solve this issue we would like you to contact us through the app, from Settings » General » Contact with Fermax and indicating the ticket number #285943. You can also consult the WIFI specs of the monitor (IEE standard) in our support centre. Regards.