
Carles Camarasa Botella
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It used to work until the update (from Blue to DuoxMe). My fermax has the warning of low signal, but it was the same with the old version and was working. For some reason, it works okay with my girlfriend's phone. EDIT: "Concierge" mode was enabled on the main account. After disabling this option, it works again 😊
Fermax Electronica, S.A.U.
24 March 2025
Hi Carles, thank you for taking the time to update your review.

Matt P
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Does not work with Fermax Duox Plus Veo Wifi. "Sees" my 2.4GHz wireless network but then errors out with 900 without explanation. Update: firmware update resolved wifi problems. Super annoying that it rings on my bluetooth headset and phone speaker at same time in library. Also pressing volume down does NOT mute the call like normal calls. No way to mute an incoming call when you are in the meeting. Bad UX. Random errors if 2 users try to answer the same call from 2 different phones at once
1 person found this review helpful
Fermax Electronica, S.A.U.
4 March 2025
Hi Matt, in order to help you solve this issue we would like you to contact us through the app, from Settings » General » Contact with Fermax and indicating the ticket number #285943. You can also consult the WIFI specs of the monitor (IEE standard) in our support centre. Regards.

Sam Liew (samliew)
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Unable to receive any verification email to Gmail, not even in the spam folder. EDIT: What a silly app review response. I already told you I am unable to REGISTER to LOG IN, hence I can not access SETTINGS to contact you from within the app.
Fermax Electronica, S.A.U.
19 August 2025
Hi Sam, we are sorry for the inconvenience caused. We have opened an incident to follow up on your case. Please contact us at soporte.duoxme@fermax.com with the ticket number #324097, a description of what happened and, if possible, a photo or video. We look forward to hearing from you.