A Google user
Since this app is an aggregate of different food caterers, experience can be hit or miss. I have ordered 4 times from Foodsby each time from a different restaurant. 2 of those had delivery problems, one of which took almost an hour for the deliverer to fix. If you have meetings or time-sensitive work, use this app at your own risk. Additionally, the Foodsby drop-off location at my building is unattended, so nothing stops someone from picking up an order that isn't theirs.
2 people found this review helpful
Thank you for reaching out and please accept our sincere apologies, Margret. We are terribly sorry to hear about your poor experiences and do not take this lightly. We know how greatly this affects your busy work day. If you have not already done so, please reach out to support@foodsby.com so we are able to further assist you. Thank you!
J B
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AVOID! The app is ok. Navigation is a bit clunky, especially if you want to use the "back" feature. The service itself is a neat idea, but their customer service is horrible. I used this for a long time and have recently cancelled my unlimited delivery services and have uninstalled the app because if anything goes wrong, they blame the restaurant and are not accountable. Good luck getting any issues resolved. If you are a business, avoid! Pick another service.
10 people found this review helpful
A Google user
I love this app because I hit the ground running as soon as I get to work. If I decide to order lunch, I need something that is quick and easy to use. Foodsby is both. I also love that when I order from a place I've used before, I have the option of just selecting an item I ordered in the past instead of having to go back through the menu and then customize the order all over again. Maybe in the future I'll be able to select from recent orders but then modify it for extras, like sides or drinks.
5 people found this review helpful