Lori Arthur
I have had nothing but trouble since this was installed at my apartment complex. I have an Android phone, and I am constantly locked out. They say it works better on an IPhone, but I don't want an iPhone. They have given me several things to try, but none have worked; and in the off chance it does work, it takes too long. In bad weather or a dangerous situation, this is unacceptable. Don't install this system on your home!
1 person found this review helpful
Geokey, Inc.
9 October 2024
Hi Lori, we are sorry your experience with the app has been a frustrating one. Rest assured that we are working on improvements to the app to make your experience better.
Emily Brianne
If I could leave 0 stars I would. I moved into a complex that uses this system and it has NEVER worked. I can't get into my apartment using the app. I've contacted support and they're never able to do anything about it. If you're going to be a company that provides keyless entry, then I would suggest actually fixing your app and system.
3 people found this review helpful
Elisabeth Seigel
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Unreliable. Takes 40 seconds to open a door if it even works. Lately the app has been shuffling nearby options around as if it's trying to search for the closest door but instead you can't choose the option you want and it doesn't actually connect to door. I've gotten stuck outside in horrible weather thanks to this app. Doors don't need to be smart. A fob is plenty.
6 people found this review helpful