2.2
77.2K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Hathway Broadband app will enable you to conduct multiple
activities at one place with the ease and flexibility. You can do following
with the app :
(a) to book a new connection
(b) track your usage
(c) bill payment
(d) plan change
(e) Register / track all the queries raised related to service / address change / shifting / payment etc.
(f) Top up
Updated on
21 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Location, Personal info and 2 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

2.2
76.8K reviews
Sri Hari Pandram
25 October 2024
I’m extremely disappointed with this app and the customer service! Despite making my internet payment *before* the due date, my connection was deactivated. I’ve been trying to reach support since morning, but no response and no way to get help through the app or any other channel. This experience is incredibly frustrating. If you're going to offer an app for support, at least make sure it works when customers need it!
7 people found this review helpful
Hathway Cable & Data Com Ltd.
25 October 2024
Hi Sri Hari, We apologize for the inconvenience caused. We would request you to please share your Customer Account ID or Registered Mobile Number and City on centralhelpdesk@hathway.net and we will get in touch with you shortly. Thank you Hathway Customer Support Team.
Supriya Singha
22 October 2024
Worst service everrr, they also say false things to make us recharge immediately so that once we do the recharge they don't deliver what they were supposed to!! I've been trying to contact the customer support but no way I'm able to reach them neither through toll-free number nor through the app, they just disconnect me from everywhere and fun fact they keep reminding about plan renewal!!
15 people found this review helpful
Hathway Cable & Data Com Ltd.
22 October 2024
Hi Supriya, We apologize for the inconvenience caused. We would request you to please share your Customer Account ID or Registered Mobile Number and City on centralhelpdesk@hathway.net and we will get in touch with you shortly. Thank you Hathway Customer Support Team.
JUI MOREY
29 October 2024
This app does not provide any feature to close hathway connection temporarily or permanently. And their call center executives just keep on calling you for renewal even after you have mailed them for account cancellation permanently. Even if you explain them on call they just say yes yes and keep on calling everyday like nuts
Hathway Cable & Data Com Ltd.
29 October 2024
Hi JUI, We apologize for the inconvenience caused. We would request you to please share your Customer Account ID or Registered Mobile Number and City on centralhelpdesk@hathway.net and we will get in touch with you shortly. Thank you Hathway Customer Support Team.

What's new

Shift Connection Add