Janet Herman, LMT
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UPDATE: this app used to be great most of the time. But, very recently, say in the past week, it keeps logging me out "due to inactivity". Less than 30 seconds may have passed since I logged on, then, after I have taken a picture of a check to deposit, it reverts to logging me out repeatedly. Sometimes the photo can't be taken because the camera screen stays black, or it stays black for a lengthy period of time when attempting to capture a photo of the check.
1 person found this review helpful
Courtney Stevenson
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MY REVIEW HAS BEEN UPDATED. ★★On 03/25/2024 I wrote "Depositing checks has suddenly become difficult" ★★ Today is 08/30/2024 Depositing checks with the auto-capture feature has been fixed! There is minimal learning required, It doesn't take long to learn the proper environment needed to make quick photo deposits. THANK YOU to the developers for getting things back on track! 🫶🏿💪🏿
12 people found this review helpful
DELTA COMMUNITY CREDIT UNION
29 March 2024
Hi Courtney - We apologize for the inconvenience. We are working to enhance mobile check deposit so it is easier to use and requires fewer attempts to capture an acceptable image. If you would like assistance with mobile deposit, please contact our Member Care center at 800-544-3328.
Janay Smith
The app has come a long way. Its super easy to use, and syncs wonderfully with items Ive set up on my computer. I can even see my Rewards Points now. I also appreciate how friendly the transition of use from the app to a browser is. Some functionalities are still in need of work, like A2A via mobile, but I love the new card controls.
7 people found this review helpful